SHIPPING -ONLINE RETURNS- EXCHANGES

CLOSING DOWN SALE - STRICTLY NO REFUNDS ON ANY ITEM

EXCHANGE OR STORE CREDIT ON ITEMS UP TO 40%

FINAL SALE 50% AND OVER

 

All items are checked and photographed prior to sending. Please contact store for dimensions or more information.

  

EXCHANGE (ITEMS UP TO 40% OFF)

Goods will need to be sent back to us within 7 days of  you receiving your delivery as per parcel tracking.

Garments should be returned new, unused and with all designer tags still attached.

Shipping costs will be deducted from your store credit if your order is returned for a store credit.

There is an additional $12.00 AUD charge to process the exchange and the shipping fees. 

Please email the store contactus@hipdigsstyle.com with your exchange request. Hip Digs will contact you for postage payment.

FLAWS / FAULTS
Items with a deemed production fault will be forwarded to our supplier for inspection and outcome will be determined by our supplier. 

Items with deemed damage will be checked for non wear and outcome determined.

All approved faulty items will firstly be reviewed for repair where possible, if this is not an option a replacement will be arranged and refund if replacement cannot be made. 

Please email store within 24 hours of receiving either flaw description and photo. Please email contactus@hipdigsstyle.com


INTERNATIONAL ORDERS

No exchanges/ returns or refunds.

Please email us for any information you might require before purchasing the item.

PLEASE NOTE

All items need to be returned new, unused and with all designer and brand tags, stickers attached If there is make-up/ tan/ deodorant on the clothing, Hip Digs has the right to refuse the refund or exchange.